Zoho writer
If only everyone knew the world of Zoho writer. All those customers who come into the library and can't open their documents or have been sent something they can't open. It would be bliss
The ability to save this in different versions would be great - I'm not sure I'm quite ready to publish HTML files but now I know this exists I will definitely have fun playing.

Pity that I can't publish the above straight to my blog - unfortunately I've run out of time. In it's original form its looks so pretty!